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Job title: Parts and Service Advisor Apprenticeship
Job ref: VAC-003283
Description:

Are you passionate about a long-term career within the automotive industry? Do you strive to deliver excellent customer service? If the answer is "yes" then the Hyundai Apprenticeship Programme could be the career route for you.

Cars2 are currently seeking a Combined Service and Parts Advisor Apprentice to work in their busy prestigious dealership based in Barnsley. The comprehensive programme provides you with an exciting and challenging opportunity to achieve formal qualifications through extensive product training as well as building up confidence and gaining valuable work experience whilst undertaking the role.

Duties of the role will include:

• Working to a high level of customer service at all times

• Be courteous and polite to all visitors both face to face and via the telephone

• Ordering car parts using an on-line system

• Chasing up missing or incorrect parts

• Returning any unused parts

• Liaising with workshop vehicle technicians for updates with vehicle repair timescales

• Liaising with customers to let them know when parts have arrived and booking in their cars for repair

• Acting as the first point of contact for all customers coming into the dealership and ensuring they receive the best customer service experience

• Booking in cars for MOT's and service

• Up-selling and cross-selling additional products and services

• Any other ad hoc duties as and when required

• Ensure that course work is complete and kept up to date to ensure smooth running of your apprenticeship training

 
Further information: Excellent communication skills; computer literate; have a keen interest in and knowledge of the motor vehicle industry; meticulous attention to detail; the willingness to also undertake basic duties as part of training; mechanically minded.
 
Town/city: Bradford
Region: West Yorkshire
Country: United Kingdom
 
Job type: Contract
Hours: Full-Time
Salary: Excellent
Additional information: The current National Minimum Wage (NMW) for Apprentices is £3.70 per hour from 1st April 2018. This applies to 16-18 year old apprentices and those aged over 19 in the first year of their Apprenticeship. For all other apprentices the National Minimum wage appropriate to their age applies. The Minimum Wage for Apprentices applies to time spent on the job plus time spent training. Working hours: Please note that anyone over the age of 18 may be offered the opportunity to work over 40 hours per week.

Application deadline: 5 December 2018
Start date: 10 December 2018
Duration: 36 months +
 

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